FAQ'S – Seita Jewelers

To search your desired products, click on the 'SEARCH' link at the top of the page. On clicking this link, a small search component will appear which will accept your Keyword(s). You need to enter minimum 4 characters to search your choice of products and then click on 'Submit' button. This action will fetch your search results based on your Keyword(s).

Our website provides various means of instant communication to our customers. You can click 'CONTACT US' link available at the top of our website and Contact Us page will appear. The right side of the Contact Us page provides a simple form to you for sending us your comments & feedback. Simply enter your First Name, Last Name, Email Address and Subject along with your Message and click the 'Submit' button. Your Message will be emailed to us and you will also receive a confirmation email for the same. You will receive a reply within 1-2 business days. The Contact Us page also displays our Mail Address and our Phone Numbers for further communication.

Creating an account on our website is a simple procedure and essentially requires your Email Address as it will be considered as your User Name. You can create a new account by clicking Register at the top right of our website. On successful creation of your account, a confirmation page will appear as well as you will get a confirmation email. After creating your account, you will be able to access this account by entering your Email Address and Password information on the Sign In page.

To change your Account Password, you need to Sign In into your Account. On signing in, you will get Update My Account page and you need to click 'Change Password' button at the bottom of this page. On Change Password page, you need to enter your Existing Password and your desired New Password. Once you will confirm your New Password by re-entering it and then click on the 'Change Password' button, your Account Password will be changed and a confirmation page will appear. You will also receive a Password Change Confirmation email from our end.

The 'Recently Viewed' page will display a list of your most recently viewed products on our website. This page facilitates you an easy way to navigate back to product pages you are interested in. To get your most recently viewed products, you can click 'Recently Viewed' link available at the top of our website or 'Recently Viewed' tab on Product Detail page. If you are signed in into your account and viewing our product pages then your Recently Viewed Product list will be maintained in your account and you will be able to view this list from any other computer also after signing in into your account. On the contrary, if you are not in signed in situation then your Recently Viewed Product list will be maintained by your computer's system cookies and you will no longer be able to view this list from any other computer.

While browsing the products on our website, you may come across many products that you would like to purchase from us sometime in future. Our website offers you the facility to store all these favorite products in your own Wish List for future reference. To create your own Wish List, you need to have an online account on our website. You have to sign in into your account to add products in your Wish List. After that, on a product page, you can just click the heart next to the "add to bag" button to save your favorite products to your Wish List.

To share your Wish List with your friends, you have to first access your Wish List. In your Wish List, simply click on the 'Share my Wishlist Via Email' link to email your entire Wish List, containing details of all your favorite products, to your friends. But if you wish to send details of only one product of your Wish List to your friends then you need to click on the 'Email' link available against that particular product in the grid. Clicking on these links will display a simple form where you need to enter your Friend(s) Email Address along with email Subject and your optional Message. Just enter the required information and click on the 'Email This Page' button to email your entire Wish List or a particular product details to your friends.

The use of our website is governed by specific terms and conditions which are mentioned in our Terms of Use page. It is advisable to read these Terms of Use carefully before using our website. By using our website, you signify your agreement to these terms and conditions. We reserve the right, at our sole discretion, to change, modify or otherwise alter these terms and conditions at any time. Such changes and/or modifications shall become effective immediately upon the posting thereof. You are advised to review the terms and conditions periodically. Your continued use of the website following any posting of changes and/or modifications will constitute your acceptance of the revised terms and conditions.

A website's privacy policy is a legal statement providing information about the use of personal information, related to its customers and visitors, collected via the website - by the website owner. We respect your privacy and our aim is to provide you a safe and secure surfing experience whenever you visit our website. Our Privacy Policy is created in order to demonstrate our firm commitment to your privacy. This privacy notice describes our online information practices to inform you about what information we collect, why we collect such information and how we use the information that we collect from our customers and visitors.

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